Prices:
Prices are subject to change without notice. The price charged will be those in effect at the time the order is received by GENIUS CAR AUDIO.
Purchasing Process:
We use shopify payment as main payment platform. Step 1: Shopify processes and confirms the payment. Step 2: Genius Car Audio starts shipping your products. Same procedure with PayPal and any other payment platform that is added to our system.
Shipping:
Please allow up to 3 business days for your order to process (stock depending). Please allow for more for those that are back ordered or pre-ordered. Dates should be noted on the individual product page so please keep track of that.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Please allow up to 10 business days depending on location to to receive your package after it has shipped. This time accounts for location and any delays that might occur. Please note that more often than not, this wait time is drastically decreased.
Return Policy:
You may return most new, unopened items within 7 days of delivery for a refund. Return shipping is at your expense. We do have a 25% restocking fee on any items that are being returned.
You should expect to receive your refund within 3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (2 to 5 business days), and the time it takes your bank to process our refund request (2 to 5 business days).
If you need to return an item, please contact us at info@geniusaudiousa.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Products:
Specifications are subject to change and actual product may vary and differ from image show.
Warranty:
1 Year Free Labor & Parts Limited Warranty, Genius Audio stands behind all our products with free parts and labor for 1-year from your date of purchase. Please keep in mind that limited warranty only applies to the original purchaser (consumer), all warranties are non- transferable. (Original invoice and valid ID needed to claim any Genius Audio Warranty). If we choose to replace your product, we will replace it with a new or reconditioned unit of the same or similar design.
Controlling Law:
The validity and interpretation of these Terms and Conditions of Sale will be governed solely in accordance with the laws and state of (Florida). Note: If any provision herein or portion thereof shall for any reason be held invalid or unenforceable, such invalidity and unenforceability shall not affect any other provision or portion thereof.
Contact:
Contact us by phone for any inquiries: +1 (954) 374-9805 / +1 (754) 230 0254. WhatsApp: +1 (786) 327 3193
